Final assessment and summation of the Latest Mailing Database relationship Robert Greenberg, Nissan's CIO of North America was on record as saying in 2006 that, "We were happy Latest Mailing Database with the services from IBM but the world had changed." This comment sums up the relationship as it stands now, almost 8 years later [5]. When Latest Mailing Database Nissan announced its Revival Plan, in 1999, the company had very clear objectives; cut costs, and return to profitability. Nissan was looking for help in 1999 and IBM fulfilled this role for their IT Infrastructure. Greenberg also stated Latest Mailing Database in his Q&A that "One of the things that also took place with the original outsourcing to IBM was we probably outsourced too much.
Greenberg was not working for Nissan Latest Mailing Database when the original outsourcing decision was made in 1999; he only joined the company in 2005. He is on record though as saying that he thought that they should have either retained some of the infrastructure in-house or Latest Mailing Database perhaps have multi-sourced, thereby ensuring that they had the best possible Latest Mailing Database solution and price. In 2006, when the contract came up for renewal, the Latest Mailing Database CIO decided to put everything out to bid and compare what the other vendors were offering with what IBM had provided for so many years.
The decision to look at new vendors was actually excellent timing for the company as Nissan had decided to relocate their North American Latest Mailing Database corporate headquarters from Los Angeles, CA to Nashville, TN and any transition could be timed to coincide with the move. Ultimately, what Greenberg opted to do was to accept IBM's proposal to "manage desktop systems Latest Mailing Database, network services, help desks, dealer systems, and other key infrastructure elements for Nissan North America.